It’s not often that you see reviews for a home services company that are almost unanimously positive! What you’ll typically find is a mix of some good, some bad. (Very rarely do you see “neutral” reviews. People don’t tend to take the time to leave a review after a so-so experience with a company.) But one company that specializes in replacement windows in Fremont, California has managed to secure more than 300 5-star reviews on Yelp (and only 3 1-star reviews, with the latest one being in 2018)! That’s a pretty good record with customers—especially in a business where a lot can go wrong if you aren’t great at what you do.
Customers of Custom Exchange, which serves the East Bay area of Northern California, have a lot of great things to say about the company. They love their reliability—how they show up on time and do what they say they will do. They love the company’s fair pricing on quality replacement windows. And they especially love the end results!
Take a look at this recent review by a customer who says working with Custom Exchange was the best experience she’s had with any home services provider!
I heard positive reviews of Custom Exchange and included them in my quote process. Michal was prompt and professional when he came to do the measurements and estimate. The quote was the most reasonable and I moved forward with replacing all 13 of the windows in my home. Very communicative about the process and worked with my crazy schedule to find dates that worked for me. The installation process was so stress-free. Came on time, such a nice and professional guy! He is definitely a craftsperson at this! He cleaned up everything. The windows look so beautiful! I cannot say enough positive things about this company. Best experience I have had ever with work on my house. And the sound difference is fantastic. So glad I went with Custom Exchange!”
-Laura S.
This customer had a similar experience working with Custom Exchange for replacement windows, and wishes more home services providers operated like them:
It was an excellent experience working with these guys. They installed five new windows and a sliding door. They did an excellent job on the installation. In addition, they showed up on time for the estimate and installation. They are so pleasant to work with. I wish every contractor was like these guys. I totally appreciate them and would gladly work with them again.”
-Russ C.
If you visit Yelp, you’ll see hundreds of reviews just like these for Custom Exchange. This tells that that this company is the real deal! They have a highly skilled team of professionals on staff who also focus on customer service throughout the entire process. They sell the types of quality window products that homeowners want, but don’t overcharge for them, and they make sure every customer is completely satisfied with their work before they leave their home.
If you need replacement windows in Fremont or any of the nearby cities in the East Bay, contact Custom Exchange to set up a free consultation.
