The Preferential Cashier Law is a rule that aims to provide faster and more specialized assistance for people with special needs.
The purpose of this law, contrary to what many people think and say, is not to privilege a part of society, but rather to help people who, for different reasons, do not have the same conditions as others to wait or undergo the same type of care. Let’s look at more information about this law, how it works, and why it is needed.
What this article covers:
Why is the Preferential Cash Act necessary?
The Preferred Cash Law is necessary, as there are many people who simply lack the health conditions to wait long periods of time in queues or waiting rooms, whether in companies or other types of places.
This measure aims to provide these people with faster service, so that they do not have to undergo any type of suffering when trying to do something as simple as paying a bill or withdrawing money.
It is not uncommon to see people who complain about preferential service or question the need for it because they see it as a form of privilege, however, the reality could not be more different.
Preferential care is not a privilege, but a right, a need, as the people covered have different needs, and often are not in the same state of health as a healthy person.
This does not make them inferior, but it shows how society should care for those who need help, and preferential care is a simple way, but it makes all the difference by giving greater attention to those most in need.
What are the rules of the Preferred Cash Law?
The Caixa Preferencial Law covers the elderly over sixty years of age, people with special problems, pregnant women, women who are breastfeeding, obese people and people with children.
This law implies that there must be a cashier or, at least, a queue, destined to serve people who fit the parameters previously defined.
Treatment must be specialized, individualized and immediate, especially to meet the needs of these people, who often have difficulty communicating or understanding, or even just are not physically able to wait for a long time for on-site care.
In addition, the law still requires that other types of places, such as public transport companies and public transport concessionaires, have special seats and places for those who fit the aforementioned parameters.
In the case of health institutions, priority assistance is given according to the degree of severity of the problem, however, if there are two people with problems of equal severity and one of them fits into the special group, priority assistance is given to the special person.
How should companies apply the Preferential Cash Law?
If possible, every company should have two cashiers, and one of them should be dedicated to preferential service.
However, not all establishments actually have two cashiers, and in these cases, two queues must be formed, one of which is intended for preferential service.
The service given to members of the preferential queue must be a priority, and the attendant must return to the normal queue only when there are no more people in the preferential queue.
The Law of Cashier Preference is an important achievement for people with special needs, and should never be seen as a form of privilege or discrimination. It is a necessity, as we will all be old one day, we will also need it, so think carefully before criticizing it.