Telia will be the first company in Europe to launch Teams Phone Mobile – a new service for B2B customers that makes it possible to use mobile phone numbers for calls via Teams.
Microsoft Teams has quickly become a popular collaboration service among Swedish entrepreneurs and has become a natural part of the hybrid workplace. Operator Connect for Teams integrates Telia’s fixed and mobile networks with Teams. For example, users can receive calls on their mobile phone and then switch to video calls via Teams on the same device with just one click.
– Throughout our history at Telia, we have been early adopters of new technologies that help Swedish companies and organizations collaborate and communicate in new ways. Now we follow that tradition and become the first operator in Europe to commercially launch Teams Phone Mobile as part of our portfolio of communication solutions, says Tobias Larsson, head of Telia’s corporate business.
Teams Phone Mobile will be an important addition to the portfolio
Telia today delivers complete solutions for communication to both companies and the public sector. Teams Phone Mobile will be an important addition to the portfolio together with other services such as cloud-based switches and contact center solutions, as well as support and consulting services.
Telia launched Teams Operator Connect in September last year, with support for fixed telephone numbers and integrated with the analogue telephone network. The new Teams Phone Mobile service will be integrated in the same way with Telia’s mobile network. Earlier last fall, Telia became the first operator in the world to live-test customers in Teams Phone Mobile, which included the forestry group Södra.
– For Södra, it is important to communicate effectively, both in family forestry, as well as in industry and in the offices. We appreciate the long and innovative collaboration we have with both Microsoft and Telia and look forward to a fully integrated and modern communication platform, says Cristian Brolin, Chief Digital Officer at Södra.
– Telia shows that it wants to be at the global forefront and is now becoming one of the first operators in the world to invest in Teams Phone Mobile. For some time we have seen a growing demand in the market to marry traditional telephony with modern productivity solutions. Telia’s investment must be seen against that background and we look forward to our continued collaboration to help Swedish businesses create new opportunities by simplifying and improving their communication, says Therese Treutiger, responsible for innovation and partners at Microsoft Sweden.
Simple administration and use
With Teams Phone Mobile, companies can connect their mobile numbers from Telia to Teams. It only takes a couple of minutes to get started, and everything is done through a simple online interface where administrators can then manage the service. To ensure a reliable and stable service, Telia offers support and can deliver the service as part of an overall solution for communication.
The launch of Teams Phone Mobile enables users to use their mobile number to make and receive calls through Teams. Incoming calls can be answered as usual on the mobile phone, or via Teams. Users will also be able to easily switch from mobile calls to Teams on the same mobile, or to the Teams application on the computer.