PIX is a payment method that has been the population’s favorite in recent times. In addition to being free for individuals, the fact that it is possible to make transfers instantly, every day of the week and at any time, justifies this preference.
If you are used to making payments via PIX frequently, you may have already seen the message “PIX in process”, and you did not understand the reason. Today we are going to clarify the subject for you to understand what the message is about, and what can lead to this status.
What this article covers:
What is PIX in processing?
PIX in process means that an instability prevented the transfer from being done correctly. This could have happened due to some factors that we will talk about later, but it is important to emphasize that the transaction is finalized as soon as possible.
How to resolve PIX in processing?
When the PIX is processing, there isn’t much you can do. It is necessary to wait for the system to stabilize, which may take some time.
You can try closing the app, restarting the wifi and reopening the bank app to see if the transaction completed. Another alternative is to restart the cell phone and use the internet via mobile data.
If none of the alternatives work and the payment is urgent, you can make the transfer through TED or DOC, for example. But it’s worth remembering that the PIX will be completed once the situation is back to normal.
What factors can lead to PIX in processing?
A payment via PIX may be processed when there is instability in the Brazilian financial system or in the banking institution’s application. In both cases there are no risks, and it is necessary to wait for the situation to normalize and the amount is then transferred to the destination account.
How to cancel PIX in processing?
There is no way to cancel a PIX in process. You can contact the banking institution and request the cancellation of the operation, but it is not possible to do this in the application.
Now you no longer need to worry when the “pix in processing” message appears, as you already know that this is an instability that will be resolved soon. PIX is a secure means of payment, which will transfer as soon as possible.