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HomeNEWSMore users, less income. The telephony report in Colombia • ENTER.CO

More users, less income. The telephony report in Colombia • ENTER.CO

Telephony in Colombia reached 75 million lines, an increase of 10.9%. However, this report contrasts with the decrease in the amount of income that the main operators in the country have.

The income of the operators, at the end of 2021, was reduced by 13.3% with only 603 billion pesos. An interesting fact from the report by the Communications Regulatory Commission is that Virtual Mobile Operators, including Virgin, Logística Flash, Almacenes Éxito, Suma Móvil and Setroc fell by 42.2%. Also the call traffic was reduced by 14.4% with only 37.9 billion minutes. This new panorama throws a change in the way in which Colombians are consuming telephony products.

66.2% of the total revenue reported by operators came from postpaid plan services in December 2021. This is 8.4% less than the same month in 2020. Revenue from prepaid services is 33, 8% and decreased by 21% compared to the same month of the previous year. Regarding the number of minutes processed, virtual operators had an increase of 12.4%. Meanwhile, network operators had a reduction of 14.7%. This shows that more calls were made between virtual operators than between traditional ones.

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On average, Colombians paid 15.9 pesos per minute in the last quarter of 2021. A growth of 1.2% compared to the same period in 2020. For its part, the average income per subscriber was reduced by 21, 8% compared to the same period of the previous year. In the last quarter of 2021, the average traffic per line was 505 minutes, a decrease of 22.8%. Despite these results, Paola Bonilla Castaño, executive director of the CRC, said that these figures show that the voice service in Colombia presents a stable and sustained behavior.

Image: Chase Chappell on Unsplash

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