WhatsApp Business arrived a few years ago in order to provide entrepreneurs and their customers with a more direct and personalized means of communication. It has several advantages such as: the creation of a catalog, chat labels, direct links, statistics, quick responses and many more options.
If you have a business and always attend to your orders via WhatsApp, this version is a good option. Fortunately, there is an option that will allow you to change your personal WhatsApp account to the Business version. Without further ado, we explain how you can make the change of account.
The first thing you should check is that you have the latest version of WhatsApp, that is, that it is up to date. To do this, you can go to the app store and from there search for the app, if you have a pending update, the store will show you the option to “update”. Then, you will have to download WhatsApp Business; You will also find it in the Play Store or App Store.
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Open the WhatsApp Business app, read the app’s terms of service, if you agree, you can tap ‘Accept and continue’. The advantage is that the application automatically identifies the number that you are using in WhatsApp Messenger. To continue, tap the option with your business number.
Subsequently, the phone number you are using in WhatsApp Messenger will be displayed, which would become the same as WhatsApp Business. If the number on the screen is not the one you will use, you can press ‘Use a different number’ and continue with the traditional verification process. In either case, the app will ask you if it can access your chat history and multimedia files. If you agree, click ‘Continue’, followed by ‘Allow’.
WhatsApp will send you a text message with the 6-digit verification code. Once you receive it, you must enter it and voila, the account will have been verified. Now all you have to do is create your company profile and click ‘Next’. Once your WhatsApp Business account is active, you can continue editing your business profile.