Aiming at the well-being of its employees and customers, Banco do Brasil’s opening hours have changed. This was due to concerns about the impact of the COVID-19 pandemic on the country.
Banco do Brasil started to work with reduced hours in its branches during the period of one year. However, according to the Brazilian Federation of Banks (February), it is possible that BB will resume operating at its usual hours soon, from 10:00 am to 4:00 pm.
What this article covers:
How was the face-to-face service at Banco do Brasil after the start of the pandemic?
With the rise in cases in the Covid-19 pandemic, Febraban advised that all banks operate from 9 am to 2 pm, with availability from 9 am to 10 am for priority service to groups at risk of the disease.
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Banco do Brasil, from this period onwards, started to work from 10:00 am to 2:00 pm, following the advice of Febraban.
After the easing and reopenings, the association endorsed banks to define their own opening hours. Santander and Caixa are already operating at their usual hours.
What are Banco do Brasil opening hours and ATMs?
Even with the release to return to normal hours, Banco do Brasil so far still operates from 10 am to 2 pm, serving risk groups from 9 am. BB claims that these measures are still necessary to protect its employees, customers and society in general.
Is it possible to schedule an appointment at Banco do Brasil?
It is possible to use BB services without leaving home. The bank provides a completely remote service, through its application (iOs and Android) and online portal. In the application it is possible to make appointments for service in their units.
In addition, you can clear your doubts via WhatsApp at number (61) 4004-0001 and the Service Center at number 0800-729-0001.
Even with its reduced hours, it is important to make it clear that Banco do Brasil is available 24 hours a day digitally. In units set up in malls, airports and universities, the service will be defined by each establishment, always respecting the minimum of 4 hours.
