From now on, users of telecommunications services will be able to measure the quality of their mobile Internet. This was determined by the Ministry of Information and Communication Technologies (MinTIC) and the Communications Regulation Commission (CRC).
The regulatory entities extended to 803 municipalities in the country the requirement of compliance with quality indicators in the provision of the service. This means that voice and data service operators – fixed and mobile – and television will have to improve the quality of their communications. To measure the quality of the internet on cell phones, users will have to install a tool on their devices. From April 1, 2023, Resolution CRC 6890 of 2022 will come into force, which will be from when the application will be available so that Colombians can make the measurement. The ICT Minister, Carmen Ligia Valderrama Rojas, assured that this measure will improve the quality of the information with which decisions are made to reduce the digital divide in the country.
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With this application, it will be possible to monitor compliance with 4G coverage goals by telephone service providers. Because this is the way in which 82% of citizens connect to the Internet. This new quality regime is linked to the process of deployment and migration to new technologies carried out by telecommunications service providers. This type of monitoring and measurements that Colombians will be able to do on the mobile Internet service will also serve as an element of decision. This means that they will be able to decide on the mobile operator with which to contract the service, based on the results of the quality or the rank obtained by the provider company in their territory.
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